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• 03:13, 11 May 2026 Dcadmin talk contribs created page Process Performance Management in Higher Education (Created page with "by: '''Vesna Bosilj Vukšić, Mirjana Pejić Bach and KatarinaTomičić-Pupek''' '''Abstract''' Process performance management (PPM) has become one of the most important management tools in profit organizations. However, non-profit organizations also started to benefit from PPM aimed at the efficiency improvement. The goal of the paper is to investigate usefulness of embedding the simulation modelling approach for process performance management based on the case study...")